At EnergyBet we take safer gambling seriously. We want players to enjoy controlled play and feel confident that their account activity is monitored and supported. We use clear tools and straightforward guidance so you can set limits, take breaks and get help whenever you need it.
We focus on prevention, transparency and timely support. Our approach is to offer simple controls, fair account reviews and rapid responses to requests to limit or close accounts. We require identity checks where necessary to keep accounts secure and to help detect patterns that may indicate risky behaviour.
Players can set daily, weekly or monthly deposit limits from their account. Limits take effect quickly and help prevent spending more than intended.
Loss limits and wager caps are available to help manage how much you stake or lose over a chosen period. You can change these limits in your account settings, although decreases are immediate and increases may be subject to a cooling-off period.
Short-term time-outs and session reminders let you step away for a set time. Reality checks notify you of time spent and recent activity so you can make informed decisions about continuing to play.
Setting a deposit limit is one of the most effective ways to control spending. You can select daily, weekly or monthly amounts and update them as your circumstances change. We also may apply temporary limits after responsible gambling reviews when required for player protection.
Loss limits allow you to restrict total losses within a defined period. These are separate from deposit limits and can be tailored to your comfort level. If you hit a loss limit, further play will be blocked until the period ends or you reduce stakes within the set rules.
Use session timers, reality checks and account breaks to manage how long you play. Time-outs can be applied for a few days up to several months and are a useful short-term measure before considering longer-term steps.
If you need a longer break, self-exclusion prevents you from accessing your account for the selected period. We respect self-exclusion requests and will not allow re-registration during the exclusion. Requests are handled promptly and with confidentiality.
Watch for changes such as chasing losses, borrowing to gamble, neglecting responsibilities, sudden account funding increases or frequent attempts to bypass limits. If you recognise these signs in yourself or someone close to you, act early and use the available controls.
Set sensible deposit and loss limits, use reality checks, avoid gambling when stressed or tired and treat entertainment budgets separately from essential spending. Ask a trusted friend to help monitor your activity if you feel at risk.
If you need specialised support, organisations such as GamCare and BeGambleAware provide confidential advice, self-assessment tools and counselling services in the UK. We encourage anyone struggling to reach out to these services or to contact our support team for guidance on applying controls and exploring next steps with Energy Bet.
